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Leadership & Customer Loyalty
September 2010 – Farmington, PA
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Leadership & Customer Loyalty
September 2010 – Milwaukee, WI
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Keys to Effective Leadership
October 2010 – Plymouth, IN
Brian contributes regularly to many publications and web portals. Some of his articles include:

Goal setting is a good idea regardless of your professional or personal situation. Most people have an interest in getting from where they are today, to someplace better in the future. The goals you set for yourself may be suggested to you or you may create them on your own, either way, people have an innate interest in self-improvement. The following are ideas to consider when establishing your goals for the year.
Read more...News Flash: Your prospective buyers are smarter than they used to be. Well, at least it seems that way. With the advent of the internet, they can now educate themselves on your company and your competition very easily. Do not kid yourself, savvy buyers are going onto Google and Yahoo before meeting with you. The days are over where you come into an introductory meeting and impress them with your one-of-a-kind business model.
Read more...Asking great questions should be a part of every sales call. But, there may be a difference between the questions you are asking and great questions. Great questions solicit candid, thoughtful feedback, which leads you closer to making a sale. Based on fifteen years of sales experience and countless hours of training and courses on the topic, here are what I believe to be the five best questions that you can ask while in front of a prospect….
Read more...With the advent of cell phones and PDAs, our lives are now filled with devices intended to make communication easier. Ironically, though, many of us have let these gadgets, combined with poor time management skills, ruin what would otherwise be a productive workday.
Read more...Company executives tend to make up their minds in less than five minutes. If that is true, then why wait to the last five minutes of a 90-minute presentation to tell them what the bottom line is?
Read more...